Privacy Policy

Effective Date: Friday February 14th, 2025

1. Introduction

Welcome to Scrybe (hereinafter “we,” “us,” or “our”). This Privacy Policy describes how we collect, use, disclose, store, and protect personal information when you (“user” or “you”) access or use our websites, mobile applications, and related services (collectively, the “Services”).

By using or accessing our Services, you acknowledge that you have read, understood, and agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with our practices, please do not use or access the Services. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.

2. Scope and Applicability

This Privacy Policy applies to users in North America, including the United States and Canada, and covers the collection and processing of personal data in connection with:

  • Sign-in via Google (e.g., Gmail)
  • Any other personal data you provide when signing up for or using our Services

Our data handling processes aim to comply with applicable North American laws, including but not limited to the California Consumer Privacy Act (“CCPA”) and, to the extent applicable, Canada's Personal Information Protection and Electronic Documents Act (“PIPEDA”). We also comply with relevant guidelines set by Google for developers integrating their services.

3. Information We Collect

We collect and process various types of personal information to provide and improve our Services. Where required, we will obtain your consent or provide notice before collecting or processing personal information.

3.1. Account and Profile Information

  • Contact Details: When you sign up and/or sign in using Google, we may collect your name, email address, profile picture, and any other information authorized by the platform.
  • Additional Information: You may choose to provide us with additional personal details, such as phone number, job title, or other profile-related information. This information may be optional or required, depending on how our Services are configured.
  • User Credentials: We may store secure tokens provided by Google to authenticate you and provide the Services. We do not collect or store your password.

3.2 Usage Information

  • Service Usage: We collect usage data regarding how you interact with our Services (e.g., features used, time spent, frequency of access, and other activity logs). We use this information to understand user behaviors and improve the product overall, optimize user experience, and develop new features.
  • Device and Log Information: Our servers may automatically record certain information when you use our Services, including your IP address, access times, pages or screens viewed, device model, operating system, browser type, and other system activity.

3.3. Cookies and Similar Technologies

  • We use cookies and similar tracking technologies to provide, personalize, and improve our Services, as well as to understand user interactions. You can manage your cookie preferences through your browser settings or third-party opt-out tools.

4. How We Use Your Information

We use your personal information for the following purposes:

Service Provision

  • To create and manage your account, including any additional profile details (e.g., phone number, job title).
  • To authenticate your identity and allow you to sign in using your Google
  • To integrate and sync calendar information for scheduling, reminders, or other productivity features.

Service Improvements

  • To analyze user behaviors, preferences, and trends to improve and customize the Services.
  • To conduct troubleshooting, debugging, and diagnostics, and to maintain a secure environment.
  • To assess feature performance and develop new functionalities, guided by usage patterns.

Communications

  • To respond to your inquiries, support requests, or feedback.
  • To send you administrative or technical notifications (e.g., account notices, updates to our policies).

Legal and Compliance

  • To comply with applicable U.S. or Canadian laws, regulations, or court orders.
  • To enforce our agreements and policies, protect against misuse or unauthorized access, and address fraud or security issues.

Other Legitimate Business Interests

  • In situations where our legitimate business interest is not outweighed by your privacy interests, such as analyzing aggregated usage data to improve and expand our Services.

5. Disclosure of Your Information

We do not sell or rent your personal data to third parties. However, we may share or disclose your information in the following situations:

Service Providers

  • We engage third-party vendors and hosting providers to perform functions on our behalf (e.g., data storage, analytics, customer support). These service providers are contractually obligated to use your data only for the purpose of providing their services and must safeguard it in accordance with this Privacy Policy and applicable laws.

Business Transfers

  • In the event of a merger, acquisition, bankruptcy, or other corporate transaction, your personal data may be transferred to a successor entity or third party. We will notify you via email and/or a prominent notice on our Services if your data becomes subject to a different privacy policy.

Legal Compliance and Security

  • We may disclose your personal data if required by law, court order, or other legal processes; or if we believe such disclosure is necessary to protect the rights, property, or personal safety of our company, our users, or the public.

With Your Consent

  • In circumstances not covered above, we may share your information with third parties when you explicitly consent to such sharing.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or for as long as required by applicable law. Once personal data is no longer needed, we securely delete or anonymize it in a manner that prevents further unauthorized access or use.

7. Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect your personal data from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. These measures include:

  • Secure server infrastructures
  • Encryption of data in transit (e.g., TLS/SSL) and at rest (where applicable)
  • Access controls based on the principle of least privilege
  • Ongoing security assessments and vendor due diligence

While we strive to protect your personal information, no data transmission or storage system can be guaranteed to be 100% secure.

8. Children's Privacy

Our Services are not directed to, nor do we knowingly collect personal information from, children under the age of 13 (or under 16 where applicable under Canadian law). If you believe we have collected personal information from a child under this age, please contact us, and we will promptly take steps to delete such data.

9. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

  • Access: The right to request copies of your personal information we have on file.
  • Correction: The right to request correction of inaccurate or incomplete personal information.
  • Deletion (Right to be Forgotten): The right to request that we delete your personal information in certain circumstances.
  • Opt-Out of Sale: If you are a California resident under CCPA, you have the right to opt out of the sale of your personal information (note: we do not sell personal data).
  • Withdrawal of Consent: Where processing is based on consent, you have the right to withdraw consent at any time.

To exercise any of these rights, please contact support@getscrybe.ai. We may verify your identity before processing your request, and certain requests may be limited by law or our contractual obligations.

10. Third-Party Links and Services

Our Services may contain links to websites or services operated by third parties, such as Google sign-in pages. We are not responsible for the privacy practices of these third parties, and we encourage you to review their respective privacy policies to understand how they collect and use personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will post the updated policy and revise the “Effective Date” at the top. In some cases, we may also provide additional notice (e.g., via email or an in-app notification). Your continued use of the Services after the posting of any changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our data practices, please contact us at:

Scrybe
support@getscrybe.ai